Patient Support
Our comfort-care model combines clinical confidence with attentive support, helping patients feel informed and relaxed during treatment.
Sedation & anaesthesia
Your dentist will recommend an option for your treatment and your nerves. The decision is yours, and you can change your mind before we start.
Personalized Support: Comfort preferences, health history, and travel context are considered when planning your pathway.
Pain management
Care does not stop at the clinic chair. You receive practical instructions and support continuity afterward.
Patient coordinator
From the first message to the flight home, you have a single coordinator who speaks your language. Not a call centre, not a different name each day.
Quiet rooms
If you need a break mid-treatment, or a calm place before and after, there is a private room with a door, a chair and no noise from the clinic.
Aftercare hotline
When you are back home and something feels odd, you should not have to wonder whether it is worth asking. It always is. Message or call, and someone who knows your case replies.
What patients worry about
If yours is not here, ask. Nothing is too small to say out loud.
The area is numbed before we begin, and we check in often. You may feel pressure or vibration. If you feel pain, say so and we stop and add more anaesthetic.
Raise your hand. We stop, sit you up and wait. Many guests choose sedation for exactly this reason.
Your coordinator or interpreter is in the room and translates, in any of our eight languages.
You receive a written plan and price. Anything not on it is discussed first, and you can always say no or go home to think.
Instruments follow a fixed sterilisation sequence and are opened in front of you. You are welcome to see the process.
You have a written warranty, an aftercare plan and a hotline. We will tell you what to do and, if needed, arrange a return visit.
Yes. A companion can travel with you, stay in your hotel and wait in the quiet room.
Yes. We will make the tooth safe and talk through what comes next before anything continues.
Ask our team about sedation, recovery, and appointment pacing for your case.
